CANCELLATION POLICY

I understand that special circumstances are unavoidable and cancellations may be necessary. If you find yourself unable to keep your appointment I request at least 24 hours notice. All cancellations must be done online through Gloss Genius. Cancellations through email or social media will not be valid. Clients who do not honor their appointments may be charged the cancellation fee as follows: 24 hours notice: service or services may be canceled without charge Failure to show: entire service will be charged Cancellation under 24 hours notice: service/services are subject to a charge up to the full amount of the service(s).